The Human Factor in AI Projects: Interview with Karsten Jahn

AI projects fail. Often not because of technology, but because of people.

I talked to Karsten Jahn about this.

The Interview

Jan: What is the biggest challenge in AI projects?

Karsten: People. Not technology. Teams do not adopt AI because they fear it. Or do not understand it.

Jan: How do you solve that?

Karsten: Start small. Show quick wins. Build trust.

Jan: Any other tips?

Karsten: Include everyone. From the start. Make them part of the solution.

Key Takeaways

• Technology is not the bottleneck
• Change management is critical
• Start with small wins
• Include your team
• Communicate openly
• Celebrate progress

Why This Matters

Every AI implementation I have seen succeed had one thing in common: people were on board.

Every failure had one thing in common: people were resistant.

The technology is the easy part.

— Jan